Since 1971
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BVFF Website Help
If you are having difficulty with the BVFF website, announcements, or other here are some common issues, and help for them.
For further help, send an e-Mail to BVFF_IT@BVFF.com
Please remember BVFF is a volunteer member-run organization, so response may take a while.
FAQ
Online Store Discounted Member Price
I am purchasing an item from the BVFF online store and it will not give me the discounted member price.
- It is likely you did not log on with your member registered email/password for the BVFF website before attempting your purchase.
- Your BVFF membership has expired, is pending.
I can't register for a BVFF event
- It is likely you did not log on with your member registered email/password for the BVFF website before attempting your purchase.
- Your BVFF membership has expired, is pending.
I registered for a BVFF event, but now I can't attend. How do I cancel?
- If the event was originally registered as cancellable, there will be a link at the bottom of the registration confirmation to allow you to self cancel. Some events may have a non-cancellable period immediately prior to the event, when costs or obligations cannot be reversed.
- If you cannot self cancel you can reply to the event organizer by email using the event confirmation email. You can also lookup the event organizer contact information in the Member Directory and contact them directly using the listed phone number or email.
- For events with attendance limitations it is strongly encouraged that you cancel as soon as possible to allow any individuals on a waiting list to take your place.